Frequently Asked Questions

No! Tours are completely free.

Walk ins are okay, appointments preferred.

Management is in the office 9-5 on weekdays. On-Site maintenance is on call 24/7.

Visit our website mallardlandingapts.com, select "floorplans", select your preferred floorplan, and apply online!

Typically between 24-48 hours.

$149--- $50 application fee due at the time of applying, $99 holding fee at approval. No other funds are due until move in!

Have around 2-3 months rent saved up when you are ready to move in, follow ALL rules, read your lease thoroughly, and when in doubt…ask!

You may pay rent via the resident portal (credit, debit, bank account, Apple Pay) or via our in-house WIPS system (pay rent at the customer service desk at select businesses)

Login to your resident payment portal (either via the website or Towne Resident App) and select "pay now"

Yes--- $49.00 monthly community fee

Yes —You may either purchase your own renter's insurance or use our preferred vendor, Resident Shield, for $29.00/mo.

Trash

Electricity- call Ohio Edison at (800) 633-4766 Water- call Aqua at (877) 987-2782

No.

Most residents use Spectrum, but you are welcome to use any provider that does not have to make modifications to the unit.

Yes! Resident's who refer a friend get a referral credit of $400!

Guests are welcome anytime! We ask that guests follow all community rules. Guests are asked to park along the outer ring of parking to allow residents to park closer to home.

Unfortunately not- rents are predetermined.

No- you will essentially move out of your current home, and move in at Mallard Landing with a new security deposit.

Lease break fees are 2 months rent.

Sometimes- this is dependent on time frame and availability.

Yes!

$150 pet deposit (refundable), $150 one time pet fee (nonrefundable), and $35/mo. Pet rent per pet.

Yes!

Yes.

No.

Off-street parking, 24-hour emergency maintenance, online payment options, green spaces, intercom entries, laundry facilities, pet waste stations, community gazebo and grilling area,

Yes! There is ample parking for all residents and guests.

Select units have an all-in-one washer/dryer. No hookups in all other units. Laundry center (available in each building) is open 24/7.

Refrigerator, Stove/Oven, Range Hood, Dishwasher

No, but you can reach out to CORT for help furnishing your home.

Yes- this can be done once a month as a courtesy. All other packages are brought inside buildings daily for security.

Building quiet hours are from 10:00pm-6:00am. Please respect neighbors!

Take the last left on Lake Blvd. The leasing office is located at 1205 Lake Blvd. Marion, OH 43302

Lake Blvd. and Barks Road E.

No.

Marion OH Police station, Marion Technical College, Ohio State University Marion Campus, plenty of shopping!

Marion City schools, Pleasant Local School District.

Kaufman dog park- 2375 Harding Hwy E Marion, Oh 43302

Almost all the local parks have bike trails.

There is a Kroger grocery store within 1 mile of the community, as well as many other shopping options on Marion Mt. Gilead road.

Starbucks- 1428 Marion Waldo Road Marion, OH 43302

All apartments are thoroughly cleaned prior to move in.

Yes.

Log into the Resident portal and select "maintenance" to put in a work order. You can also call the office at 844-218-4552, or reach out via email at [email protected]. Emergency work orders should be called in.

Work orders are addressed in the order received. Emergency work orders will be addressed immediately.

No, when submitting a work order you may give technicians permission to enter if you aren't home.

During office hours you can stop by the leasing office with your ID and staff will let you in. Key replacements are $50.00 each.

Yes- within reason. Any modifications made to the apartment must be returned to the original condition upon move out.